What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have checked both emails used on both of the email alerts on your form (email@example.com, firstname.lastname@example.org). They do not appear to be in our bounce list.
I have temporarily appended my email address to both of your email notifications:
I did received both emails on my end:
Plese verify if you are receiving email alerts at this time. When testing please make sure to make an actual submission to your form, as opposed of using the Test Email button. Thank you.