If Conditional US State Picker or Country Picker widget is set as required and hidden, the form will not submit.

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    jotithoward
    Asked on March 25, 2014 at 02:28 AM

    i editted the look of a form, and now it wont sumbit..

     

    Form lives on http://www.iballunited.net/combine_application

     

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    ashwin_d
    Answered on March 25, 2014 at 04:18 AM

    Hello jotithoward,

    I'm sorry for the trouble caused to you.

    Upon checking your form, I was able to replicate the exact same problem you are having. I did clone your form to figure out why the form is not getting submitted.

    There seems to be a glitch where if the "US State Picker" or "Country Picker" is marked as required and then condition is added to show / hide the widget, the form will not submit. It always says "Please wait..".

    I am creating a bug report and sending it to our back end team. We will get back to you as soon as we have any update on this.

    For now, I will suggest you to please change the widgets to not required and your form should work fine.

    Thank you!

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    ashwin_d
    Answered on March 25, 2014 at 10:31 AM

    Hello jotithoward,

    For some unknown reason, we have received an empty response form you. If you have replied from your email, please use the following URL to reply again:  http://www.jotform.com/answers/352153-If-Conditional-US-State-Picker-or-Country-Picker-widget-is-set-as-required-and-hidden-the-form-will-not-submit-#2

    Thank you!