How can we access our Jotform archives?

  • Profile Image
    Erin 
    Asked on November 18, 2021 at 08:54 AM

    Hello,

    I work at Preston Animal Hospital and we have been having issues accessing our Jotforms that are available for clients to complete at prestonpets.com. We had been archiving submitted sheets that we need to access later and the option to access archived sheets is now unavailable. Can you please assist with this?

    Thank you,

    Erin

  • Profile Image
    John 
    Answered on November 18, 2021 at 09:02 AM

    Hello,


    You can access your archives by clicking the "Archive" folder in the My Forms section of your account:



    1637244016_61965c70c6f3c_archive.PNG

    Let me know if this helps.


    Best,

    John


  • Profile Image
    Christopher
    Answered on November 18, 2021 at 09:23 AM

    Hi,

    You are currently using a GUEST account. Please access the link you have provided when you are logged in using the form account owner.

    If you have further questions, please let us know.