How can we access our Jotform archives?

  • Erin
    Asked on November 18, 2021 at 8:54 AM

    Hello,

    I work at Preston Animal Hospital and we have been having issues accessing our Jotforms that are available for clients to complete at prestonpets.com. We had been archiving submitted sheets that we need to access later and the option to access archived sheets is now unavailable. Can you please assist with this?

    Thank you,

    Erin

    Page URL: https://www.jotform.com/inbox/211045362890149
  • John
    Replied on November 18, 2021 at 9:02 AM

    Hello,


    You can access your archives by clicking the "Archive" folder in the My Forms section of your account:



    1637244016 61965c70c6f3c archive Screenshot 10

    Let me know if this helps.


    Best,

    John


  • Christopher JotForm Support
    Replied on November 18, 2021 at 9:23 AM

    Hi,

    You are currently using a GUEST account. Please access the link you have provided when you are logged in using the form account owner.

    If you have further questions, please let us know.