Customizing Form Link

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    Blake Johnson 
    Asked on November 18, 2021 at 09:46 AM

    I keep receiving "error on save" when I try to update the form link now. I have never experienced this in the past.

    Any thoughts or ideas on how this can be corrected?


    Thanks

  • Profile Image
    John 
    Answered on November 18, 2021 at 09:55 AM

    Hello,


    This might have been a minor bug. You can go ahead and clear your temporary internet files like cache and cookies. When this error shows up again, you can simply try to save the form again.


    Let me know if this works!


    John

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    ashwin_d
    Answered on November 18, 2021 at 09:58 AM

    I am not sure if I have understood your question correctly. Do you mean to say, it shows an error message that when you try to customize your form URL or you are not able to edit your form?

    I would suggest you to please share a screenshot of the error and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

    We will wait for your response.