Login required to complete a form

  • Susan_Bowen
    Asked on November 18, 2021 at 10:07 AM
  • John
    Replied on November 18, 2021 at 10:14 AM

    Hello,

    For you to avoid creating a login to complete a form, you can share the form's direct link or URL. You can check this out right here: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL


    You will need to update the Assing form Settings and change the form to Public. Please follow the guide below:

    1591812819nnfgtr Screenshot 10

    Hope this helps!


    John

  • Martin_A
    Replied on November 18, 2021 at 10:51 AM

    Hi there,

    In addition to the suggestion shared above, in your Account>Settings please uncheck the fields shown in the following screenshot
    1637250444 6196758c1c6cc Screenshot 16 Screenshot 10
    1637250470 619675a6b23ea Screenshot 15 Screenshot 21
    Uncheck these fields in your account settings to prevent the issue you describe.

    Let us know if you need any further assistance.
    Thank you.

  • Susan_Bowen
    Replied on November 18, 2021 at 1:39 PM

    HI... I have been getting answers from JotForm in two different places...how weird. They told me to solve problem of receiver not needing login by not sending the 'invite email' but instead sending the form URL attached to email (see top pic). I did this and it's better but when I send URL to office mate, who completes and submits, the form comes back to me piece meal ..... the fill in the blank question text is not appearing, edits have reverted back...such as I change Option 1 and 2 to Yes and No but then it changes back. So having hard time saving my edits to the form (see bottom pic)


    1637260518 61969ce61c150  Screenshot 10


    1637260788 61969df4a14c9  Screenshot 21

  • Harvey JotForm Support
    Replied on November 18, 2021 at 3:13 PM

    Hi,

    Upon checking the reason why you are getting answers in two different places is that you have opened two separate tickets. In regards to your current issue, my colleague sent a response that should fix Option 1 and Option 2 showing and not the Yes and No and for the fill in the blanks too.

    Please check the other ticket as the fix was provided here:
    https://www.jotform.com/answers/3521916

    Thank you.