Missing required fields error triggered when I land on page

  • Profile Image
    footfall123
    Asked on March 25, 2014 at 08:19 AM

    Hi,

    When using this form http://www.jotform.co/form/33294447438866 I get the missing required fields error since the beggining.

    I searched the support section and found a similar issue with an embedded form and it wasn't usefull because I don't want/have a page to embed the form on.

    Can you please provide me a solution/workaround how to avoid this bug?

     

    Thanks,

    Bogdan Butuc

    Footfall123

  • Profile Image
    TitusN
    Answered on March 25, 2014 at 10:16 AM

    Hello,

    Sorry about that.

    This is caused by the conditional rules and the default value on have on the field that is skipping to that page:

    Ideally - the form should not skip to that page without clicking on the 'next' button - so, the behavior on the form from your side is particularly unusual.

    Please view and test the form using a different browser on your computer - same results?

    Then remove all default values (yes/no -and other pre-selected values as shown in the illustration) that are connected to conditional rules - and see if that helps - the idea being that the form user should select what they desire.

    Let us know if this helps.