My reset password link is expired

Tori Nield
Asked on November 18, 2021 at 12:31 PM

Good morning, I have tried twice to 'reset password' and when the email comes through, the link is expired both times, is there a website problem or a way to fix this? Thanks!
Parker

Jotform Support

Answered on November 18, 2021 at 01:41 PM

Hello,
I was unable to replicate this when attempting a password reset on a test account. Please make sure you after you fill in your email to get sent the reset that you wait until it arrives before sending out another.