Changes to PayPal subscription is not being saved.

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    brentdynamics
    Asked on March 25, 2014 at 09:27 AM

    Good Morning

    I am having some problems, 

    Jotform.com is not loading properly for me at times and is frustrating me, 

    Partial loading, not letting me login using differant Browser. 

    I am also haviing a problem with one of my forms not updating I am adding a Paypal Subscription to a form but it is not updating my subscription options  

    http://form.jotform.ca/form/40833552025246 

  • Profile Image
    ashwin_d
    Answered on March 25, 2014 at 11:02 AM

    Hello brentdynamics,

    I'm sorry for the trouble caused to you.

    Have you tried clearing your browser cache already? It could be a browser related issue and clearing the browser cache should solve your issue. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    On your question related to paypal subscription payment option issue, I am not able to replicate it in one of my own form. I am able to add/update subscription product without any problem. It could be related to a small technical glitch where changes were not being saved for payment question. This issue is already resolved. I would suggest you to try it again and get back to us if the issue persists.

    Thank you!