Square integration problem

  • jeisenstat
    Asked on November 18, 2021 at 1:47 PM

    Can you help us out. Our square business location isn't showing up in the square widget. We should have 3 options: Event Center, Pro Shop, On Line. Currently only Event Center is showing up.

    Jotform Thread 3522766 Screenshot
  • Hanne JotForm Support
    Replied on November 18, 2021 at 3:14 PM

    @jeisenstat

    Thank you for reaching out. 

    I will be happy to help, however, I will need some further information.

    Please provide a link to the form this is relevant to, and a screenshot showing the three locations in your Square account.

    As a precursory measure, I have cleared your form cache to see if it might help.

    I look forward to providing further assistance! 

  • jeisenstat
    Replied on November 18, 2021 at 5:28 PM
  • Saeed Support Team Lead
    Replied on November 18, 2021 at 9:43 PM

    Hi Janson, Thanks for additional information.

    Can you please try to remove and then re-add the integration.

    Kindly give it a try and let us know if the issue persists. Thank you!