What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    PayPal widget won't add new product

    Asked by nywinespotting on March 25, 2014 at 09:57 AM

    My PayPal widget has 3 products. I realized I wanted to add a new product, but everytime I put in the new product and price, then press "save product" it comes up as "New Product" and free. I tried deleting the widget, refreshing and putting it back in. It saved my products, but still won't let me add the new product. I'm using Chrome - could that be a problem? I'm afraid to try completely deleting the widget and not saving the products because if it won't let me add anything, No one will be able to fill it out.

    Page URL:

  • Profile Image

    Answered by jedcadorna on March 25, 2014 at 10:54 AM


    We apologise for any inconvenience. This issue has now been fixed kindly test it again and let us know if the problem still persist.