What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when the contact form is sent you get the its been sent pop up is ther a way of automatically going back to the web page or a back button

    Asked by Homecomp on March 25, 2014 at 10:01 AM
    contact form back button
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 25, 2014 at 11:15 AM

    Hello Homecomp,

    I am not sure if I have understood your question correctly.

    Once form is submitted, do you want to redirect to a web page? Yes it is possible to achieve. You can take advantage of "Custom URL" of thank you page.

    The following guide should help you:  http://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!

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    Answered by Homecomp on March 25, 2014 at 02:00 PM
    Hi Ashwin d
    No necessarily straight back to the web site but a
    few seconds wait maybe or a - return to website button - other wise your
    left looking at the sent email reply, and by going back or up a level
    your just sent back to the web form you have just filled out, does not
    look professional.
    Steve Bishop
    ...
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    JotForm Support Manager

    Answered by Jeanette on March 25, 2014 at 04:18 PM

    I am having challenges to understand your requirement. By reading the previous post, I think you want the user to get back to your site, if that is the case, please use the CUSTOM URL option in order to redirect the Thank You page to your page URL