Venmo display

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    allsports_legacy
    Asked on November 18, 2021 at 03:23 PM

    Hello! my form is displaying Venmo with our PayPal but we don't accept Venmo. How do I turn that off?


    Thank you!

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    Samuel_Ray
    Answered on November 18, 2021 at 06:30 PM

    Hi there,

    I tried testing your form, but all I am being offered is payment via Paypal.

    1637278091_6196e18b9e1f2_

    Can you show us where are you getting the option for Venmo? If you can send us screenshots, that'll be better.

    You can use this as a guide: How to Post Screenshots to Our Support Forum.

    Looking forward to hearing back from you. Thank you!

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    allsports_legacy
    Answered on November 18, 2021 at 06:48 PM

    Thank you! Are you able to see the button that says Venmo? That isn’t normally on my forms.

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    Samuel_Ray
    Answered on November 18, 2021 at 07:59 PM

    Hello,

    We also don't see it here. All I saw is the payment thru Paypal.

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    If by chance that you encounter Venmo showing up on your form again, please take a screenshot of it and send it to us so we can check. Because that shouldn't happen at all.

    I hope this helps. If you need further help, please don't hesitate to reach back out to us. Thank you!