Mouse Scroll not functioning

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    jmozer
    Asked on November 18, 2021 at 03:57 PM

    I created this page on my website and embedded the Jotform with a set height of 2500px to push my footer down. When I try to use my mouse wheel to scroll the page on a desktop it doesn't function unless you hover over the scroll bar in the browser window. How do I fix this so the scroll wheel functions regardless of where the curser is.

    www.rhinebeckbank.com/albany

    I tried this in Chrome, Safari and Edge and none are working.

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    John
    Answered on November 18, 2021 at 08:46 PM

    The embedded form is contained on an iframe. You cannot scroll an iframe that has fixed height.

    Here's a modified version of your website to demonstrate:

    1637286385_619701f198803_scrollss.gif

    So you should point the mouse outside the iframe for the scroll to work.