Page Break Refreshes Page

  • PGAREACH
    Asked on November 18, 2021 at 4:16 PM

    Everytime I add a page break onto my Jotform, the page refreshes and my Jotform does not add the page break. Edit to add: anytime I try to add any element to the JotForm, it refreshes my page and does not add the element.

  • Christian JotForm Support
    Replied on November 18, 2021 at 8:34 PM

    Hi there,

    We apologize for the inconvenience the issue has caused you. May we have the URL of the form that you are having trouble with so we can do further checks?

    We'll await your response. Thank you!

    Regards,

  • PGAREACH
    Replied on November 19, 2021 at 9:29 AM
  • Bojan Support Team Lead
    Replied on November 19, 2021 at 9:50 AM

    Greetings.

    Can you please try to clear the browser's cache and cookies and try again? If this doesn't help, please try to use a different browser.

    If you are still having problems, would you mind if we tried to add a field to your form so we could try to replicate the problem? Also, please let us know the device and OS you are using to modify your forms.

    Thank you for your cooperation.