App Image Not Working

  • Julian Molina
    Asked on November 18, 2021 at 9:51 PM

    When I add the app to my homescreen it shows only the jot form logo. How can I fix this. I already changed it under settings.

  • Sweta JotForm Support
    Replied on November 18, 2021 at 10:44 PM

    Thanks for reaching out to us!

    I inspected further your created apps and when I reuploaded your app image then it displays the app image correctly:

    https://support.jotform.com/app/213217801520140

    Could you please try installing the app once again?

    Should you have any further queries, please let us know.

    Thanks.