How do I open my file

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    Michael 
    Asked on November 18, 2021 at 11:59 PM

    Hi get the following error when I try to open my form that was sent to me. Can you please assist me:

    {"error":"You're not authorized","success":false,"duration":"0.019"}


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    kaanuguralp
    Answered on November 19, 2021 at 05:30 AM

    Hello, you can try disabling "Require log-in to view uploaded files" checkbox. To do that, go to your account settings:

    1637317389_61977b0d86fa3_

    Then uncheck it as follows:

    1637317449_61977b49a7ebb_

    If you require any further assistance feel free to let us know.