Avatar/Jotform logo showing in top right of app

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    jdelga1
    Asked on November 19, 2021 at 12:47 AM

    I updated the sample App Jotform setup on my account, but noticed the Jotform logo on the upper right corner. This is also a link for end users which my customer does not want their clients to see. I can I remove it?

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    Jovanne_A
    Answered on November 19, 2021 at 06:05 AM

    Hi, thank you for contacting support.

    Can you please provide us with the Jotform App URL so we can check?

    It would be best if you can provide us with the screenshot.

    We will wait for your response.

    Thank you.

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    jdelga1
    Answered on November 19, 2021 at 08:28 AM

    Please see the image. The form name is POHH - EZ Smart app

    the URL is https://www.jotform.com/app/213193003206138


    1637328467_6197a65393d29_Jot.png


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    Harvey_N
    Answered on November 19, 2021 at 08:33 AM

    Hello there,

    The image that you are referring to is your avatar or display picture on your Jotform account, If the user opened your app they should not be able to see that on their end.

    I hope this helps.

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    jdelga1
    Answered on November 19, 2021 at 12:04 PM

    That is the problem...


    The end user is seeing the avatar and it scolls with the page so it is always there...


    How can I remove it?



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    parker
    Answered on November 19, 2021 at 01:24 PM

    Hello,

    I will escalate this to the developers as a feature request to see what their thoughts are on this as it seems like it was intended to happen this way, but can see if they will allow the option to remove it. There's no guarantee that they will implement it or any time frame, but if it does you'll be notified here.