What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I see that if you modify the email template it wont' work

    Asked by twistandpout on March 25, 2014 at 01:33 PM

    I see that if you modify the email template it wont' work - http://www.jotform.com/answers/245472-Hide-empty-fields-on-email-notifications

    This is a re-post of a comment on How to Hide Empty Fields on Email Alerts

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    JotForm Support Manager

    Answered by Jeanette on March 25, 2014 at 03:22 PM

    Yes, unfortunately this feature only works in the default email template. Hopefully our developers add this functionality soon.