Remove reCAPTCHa before submitting form

Hello!
Please can you remove the recaptcha from the submit procedures? We send a very important form to our customers, and we don't need it. Is there any option to disable it?

Thank you!!

Hello,

May we know the form that you are experiencing the CAPTCHA before submission? You can follow this guide on how to get your form URL. If your form is embedded in a website please provide us with the website URL too.

Looking forward to your response.

Of Course!
https://eu.jotform.com/build/212905659887069

When a client of ours confirm the form and submit it, the system navigate him/her to a picture selection capchka page... we really want to turn it off...

Hi,

Let me forward this to our Review Team for checking. I will get back to you as soon as I have more information.

Thank you.

Thank you!
Please it will be a little urgent because our clients are Animal doctors and our whole system builded with jotforms!
Thank you!

Hi it44,

Thank you for providing the details

I have checked your link and tested it. I found no reCAPTCHA. This thing happens when unusual traffic is sent from your computer network.

Let me know if you have any more questions.

Thanks

Thank you!
So this is the reason :D

Have a nice day!

Please note that we have escalated this issue to the concerned team. We will get back to you as soon as your account is whitelisted.

Do get back to us if you have any questions.

Hi,

We have now whitelisted your account. Please let us know if the issue still persists.

Thank you.

You are awesome! Thank you!