Apps document upload fields not loading uploaded files and getting 404 errors when downloading

The videos uploaded as files in the app, I created through jotform is not working 

Hi Ammar,

I will be happy to help, however, I will need some further information. Could you please share the form URL as well as a screenshot of the error. How to Post Screenshots to Our Support Forum

Your answers will help us troubleshoot this problem further.

The problem is not in a form, it is in the new app I created it. I've uploaded files in the new created app by me. All of them are not opening when I use the created app in my phone.

Here is the URL of my app created by me,

https://app.jotform.com/213204407791451?utm_source=jotform_pwa

Hello,

I was able to replicate this on an app that I created with the document field not loading the PDF or docs. I'll need to escalate this to the developers. When they have more information on this issue you'll be notified here.

Please Mr. Parker, I need it as fast as possible.

Thank you for your concern.

Hello, my colleague has already escalated the issue to our back-end team for further investigation.

Unfortunately, we cannot give an ETA on updates but once this information is available, you will be notified.

Thank you.

Hello @ammarsolan1,

We are sorry for the inconvenience caused.

The issue has been fixed. Can you please check your app again and let me know if you'll need any further assistance.

Thank you!

Thank you Irem, I just checked now and it's working ! Really appreciate your support.

What a great company🙏