Restrict App Access

  • Profile Image
    Licht_Paul
    Asked on November 19, 2021 at 10:02 AM

    Hello, I would like to create an app to use as an employee portal. I understand that you can invite people to access the app and they must register but I'm more concerned about permanently revoking access if an employee leaves.

    When I invite a user I can see them here:
    1637333921_6197bba1e61ad_
    1637333987_6197bbe35fdc1_

    When I revoke their access, they can still access the app by just going to the link and logging in or registering.

    Is there any way to only allow certain emails to access the app and permanently revoke them from ever being accessed in the future? Thanks in advance!

  • Profile Image
    Jovanne_A
    Answered on November 19, 2021 at 10:46 AM

    Hi, thank you for contacting support.

    You can set the form to Private so only invited people can be able to access the form. See the image attached:

    1637336669_6197c65da0bfb_

    GUIDES:

    how-to-change-the-access-settings-of-a-form

    managing-permissions-for-your-assignees

    Please make sure to revoke the access of the users who are no longer connected to your organization. See the image attached:

    1637336767_6197c6bfe86e1_

    Please give it a try and let us know if you need further assistance.

    Thank you.

  • Profile Image
    Licht_Paul
    Answered on November 19, 2021 at 11:41 AM

    Thanks for your response! I tried it again after verifying my settings. It turns out I was still using the invite link to access the app. I was able to keep them locked out by using the normal app link.