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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Emailing Text from Form

    Asked by kkorpos on March 25, 2014 at 04:16 PM

    Hi there, I am new to Jot Form and hoping it can help me achieve something particular.  

    I want to use this form I have created for contracts, the issue is that the TEXT portions of the form are not emailed. I have researched it and tried varioius things, can't figure it out.  How can I include the TEXT portions - which is the contract part of my form - within an email alert that is sent to me, and sent to my client.  This way you see all answers to field questions, as well as text from contract, agreement and signature from client. 

    Also, I want to be able to print out the PDF version with the text portions as well so that I have a copy of the contract for our records. I am going to sign it and then scan/send them a PDF of the finished contract. 

    Seems like this should be achievable with our robust system. If it works for this business I will upgrade to use it with others. So far, lots of good stuff offered in your service, just need the basic functionality noted above which is probably there, just can't find answers. 



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    JotForm Support

    Answered by jonathan on March 25, 2014 at 06:52 PM

    Hi Krisitin,

    What you found out is correct. The TEXT field is not available among the fields that are in the form's e-mail notification.

    So, you will actually have to ADD manually the TEXT content if you want it included in the e-mail message. Please refer to the images below on how to do this

    (click on image to enlarge)





    Here is test form you can try http://form.jotform.me/form/40837332925457? 

     I have added an autoresponder e-mail. If you submit this form, you will receive the e-mail message with the TEXT content on the message.


    Also, I want to be able to print out the PDF version with the text portions as well

    To do this, go to your form's Submissions page and open the submissions options. In the available options make sure to enable by ticking the checkbox for the option Show Headers and Texts
    You can PRINT or Get PDF copy of each submissions for your hard copy of the record.
    Hope this help. Inform us if you need further assistance.

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    Answered by kkorpos on March 26, 2014 at 11:20 AM
    Thank you for this thorough explanation, you guys rock!