Sending Email Autoresponder to multiple recipients based on condition

  • MF1982
    Asked on November 19, 2021 at 11:27 AM

    Hello,

    On my form I have a spot for the technicians email and for the Clients email. How do I get copies of the form to be sent to both emails once the technician hits the submit button?

  • Saeed Support Team Lead
    Replied on November 19, 2021 at 1:02 PM

    Hi there,

    You can create a multiple  autoresponse email and set a condition based on your requirement.

    1) Create two autoresponders: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    1637344249 6197e3fa00d23  Screenshot 10

    2) Create conditions to trigger them: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    For example, you can create conditions to trigger Autoresponder 1 and Autoresponder 2 if Technician Email field is filled.

    1637344842 6197e64a2a72f  Screenshot 21

    And have another condition to trigger only Autoresponder 2 if Client Email field is filled.

    1637344380 6197e47c181ab  Screenshot 32

    I hope that helps. Please let us know if you need further assistance regarding this matter.