Sending Email Autoresponder to multiple recipients based on condition

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    hr555
    Asked on November 19, 2021 at 11:27 AM

    Hello,

    On my form I have a spot for the technicians email and for the Clients email. How do I get copies of the form to be sent to both emails once the technician hits the submit button?

  • Profile Image
    Saeed_K
    Answered on November 19, 2021 at 01:02 PM

    Hi there,

    You can create a multiple  autoresponse email and set a condition based on your requirement.

    1) Create two autoresponders: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

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    2) Create conditions to trigger them: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    For example, you can create conditions to trigger Autoresponder 1 and Autoresponder 2 if Technician Email field is filled.

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    And have another condition to trigger only Autoresponder 2 if Client Email field is filled.

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    I hope that helps. Please let us know if you need further assistance regarding this matter.