Disabling Ads on Apps

  • Tableaux
    Asked on November 19, 2021 at 11:58 AM

    I played around with your app builder a while back while it was in beta. Ads were displayed at the bottom of the app then and I thought perhaps there would be a way to disable those when it came out of beta. So I tried again today after your "Apps" announcement and see the ads are still there.

    How does one disable the ads? This is pretty much useless if I cannot disable ads.

  • VincentJay
    Replied on November 19, 2021 at 12:36 PM

    Hello,

    Could you please share a screenshot where you can see the ads?

    I checked my Jotform app and there are no ads on it (screenshot below). We'll wait for your response.

    1637343342 6197e06e4c2ea acfzz2 Screenshot 10

  • Tableaux
    Replied on November 19, 2021 at 3:49 PM

    I chose an existing form and selected "Create an App". I scanned the bar code as shown below...

    1637354682 61980cba8972a Capture Screenshot 10

    and this is what I get on my phone:

    1637354925 61980dad37c7c mobile screenca Screenshot 21


  • Alexander_G
    Replied on November 19, 2021 at 4:33 PM

    Hi there, 👋

    Thanks for your reply.


    Kindly, could you check the issue from another device?


    We checked the app and there's no adds on it:

    1637357536 619817e06b648  Screenshot 10


    Waiting for your reply,

    Alex

  • Tableaux
    Replied on November 19, 2021 at 4:49 PM

    I figured it out, the QR scanner app that was used was actually serving the ad, not JotForm.

    When using the phone's native camera to scan the QR code, the ads are not there.

    Thanks!