Paid Subscriber... HTML is not working!

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    rdrollinger
    Asked on March 25, 2014 at 05:58 PM

    I am a PAID subscriber.  My forms are NOT working and the HTML is not even there anymore!!.  Nobody has been able to submit a form for over a week.  Please help.

     

    Ruth 509-966-1305

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    jonathan
    Answered on March 25, 2014 at 08:03 PM

    Hi Ruth,

    I am able to see your form http://www.jotform.co/form/33096769536872 on your website

    http://www.polarbearpuppies.com/PuppyApplication.html

    I test submitted the form and able to see the Thank you page

     

    Your subscription is currently at PREMIUM type already.

    Can you please provide us more details if you are still having issue? 

    We will wait for your updates.

    Thanks.

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    rdrollinger
    Answered on March 25, 2014 at 10:10 PM
    Hi, yes, I got it working! For some reason the HTML changed and so I just copied and pasted it again into my website. Thankyou
    ...
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    ashwin_d
    Answered on March 26, 2014 at 01:28 AM

    Hello rdrollinger,

    On behalf of my colleague, you are welcome.

    I am glad to know that you were able to solve this problem yourself.

    Do get back to us if you have any questions.

    Thank you!