Subtotal shows NaN

  • Arcwa
    Asked on November 19, 2021 at 11:37 PM

    Hi,

    I'm having a problem on my invoice where it looks like the script is showing. It shows Subtitle: -NaN where it never used to show this. I have 4 forms with products and they have all started doing this. Can you help please.

    Regards

    Andrew

    Jotform Thread 3527161 Screenshot
    Page URL: https://form.jotform.com/212458025500849
  • Billy JotForm Support
    Replied on November 20, 2021 at 5:01 AM

    Hello,

    I hope you're doing well and thanks for reaching out.

    We apologize for any inconvenience this has caused you.

    The sub-total option doesn't seem to be available on the Product List widget hence, it produces 'NaN' in the generated PDF. Please disable it in the PDF editor. Kindly refer to the screencast below:

    1637402471 6198c767e263c Screenshot 10

    Let us know if you need further assistance.

    Best regards,