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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    You Have Reached Your Limit Error Message

    Asked by nedahaghighi on March 26, 2014 at 01:23 AM

    Hello:

    I have only used 8 of my 125 submissions. When I try to submit additional forms, I get the "You Have Reached Your Limit" error message.

    What am I doing wrong?

    Neda Haghighi

    vsc.rbcat@gmail.com


    Page URL:
    http://form.jotform.us/form/40838529315156

    Screenshot
    message Submissions style size
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 26, 2014 at 04:54 AM

    Hello Neda,

    This message you see is not related to your account's submission limits.

    You are trying to send your form in email correct? There are limits set for forwarding the form / submissions. For free account the limit is 2 forwards per hour.

    These limits are higher for paid users and if you need higher limits you should upgrade your account. You can wait for a while before trying again and it should work for you just fine.

     

    Thank you!