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    Received notification to incorrect email

    Asked by Jon Storey  on March 26, 2014 at 02:45 AM



    I keep getting emails from your contact form even though it as been changed to steve10307@gmail.com. Could you help please


    Regards Jon Storey

    Page URL:

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    JotForm Support

    Answered by EltonCris on March 26, 2014 at 06:16 AM

    Hi Jon,

    You only have changed your account email. Account email has nothing to do with the form notifiers email. If you want to change your form notification's recipient email address, you must edit it on your form notification not your account email address.

    Here's how to update form notification's email recipient: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Hope this information helps!