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rosemaraneyAsked on November 20, 2021 at 10:42 AM
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Mianala Jotform SupportReplied on November 20, 2021 at 10:57 AM
Hi there,
Thanks for reaching out to us!
I just cleared your forms cache. Please try clearing your browser's cache if the issue still persists.
Let us know if you need further assistance.
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rosemaraneyReplied on November 20, 2021 at 11:00 AM
Now I get "order ID is missing"
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Mianala Jotform SupportReplied on November 20, 2021 at 11:32 AM
Could you please try switching to purchase order? Then you can use Paypal again. That will refresh it.
Please share a screenshot if there in an error message.
Guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/
Let us know how it works.
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RosemaryReplied on November 27, 2021 at 1:12 PM
I want not able to get it to work and I was under a time crunch so had to give up.
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Gilbert JotForm SupportReplied on November 27, 2021 at 1:23 PM
Hello,
We apologize for any inconvenience this may have caused. I was about to check the form you're referring to but it seems you have already deleted it.
Feel free to get back to us again if you have any other questions or concerns.