Stock limit problems

  • Profile Image
    jbird_90
    Asked on November 20, 2021 at 11:07 AM

    I made a order form with several products. I set stock limits for different items.

    As I am getting close to running out of stock on certain items, the quantity allowed is getting a little weird.

    For instance I have one item that has a remaining stock of 5. When the customer or myself goes to enter an order, the quantity available is 0,2,3,4,5.

    Why is there no option to select quantity of 1?

    is there a glitch or something I am missing?


    Page URL:

    https://www.gomeat.net/turkey-order-form

  • Profile Image
    Christian_A
    Answered on November 20, 2021 at 11:56 AM

    Hi Justin,

    We apologize for the inconvenience. We tested your form and were unable to replicate the issue. Aside from one item that's out of stock (Peacock Amish Turkeys Fresh not Frozen), we seem to be able to select quantity '1' on all other products.

    Embedded Form - https://www.gomeat.net/turkey-order-form

    1637426988_6199272c77cc4_

    Standalone Form - https://www.jotform.com/form/213043584921049

    1637427147_619927cb8ec20_

    We cleared your form cache, can you please test it again and let us know if the issue persists. We'll. wait for your response. Thanks!

    Regards,

  • Profile Image
    jbird_90
    Answered on November 20, 2021 at 12:03 PM

    That is the issue. That item is not out of stock

  • Profile Image
    jbird_90
    Answered on November 20, 2021 at 12:18 PM

    The cache clearing may have solved my issue. Up and running at the moment

  • Profile Image
    Dragana_R
    Answered on November 20, 2021 at 01:20 PM

    Hello, Justin!

    I'm happy to hear the issue has been solved.

    If you have any additional questions, please don't hesitate to reach out to us.

    Dragana