What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I downgrade my current subscription

    Asked by andreas1961 on July 22, 2011 at 11:29 AM

    Andreas Lichters

    Grants Online Ltd

  • Profile Image

    Answered by allanftd on July 22, 2011 at 01:01 PM

    Hi Andreas,

    As requested, we have cancelled your premium account. You will no longer be charged in the future for your JotForm account. Your account will be downgraded to a Free account effective 2011-08-14.

    Please let us know if we can be of further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT