I add questions to a form, but the questions do not appear on the live form.

  • Profile Image
    pubserv
    Asked on March 26, 2014 at 06:19 AM

    I need to add questions to an exisiting form, but when I do, they don't show up on the webform. The form has received some responses, but I cloned that form, and that form had no responses, and the new question still did not show up on the actual presented webform of the clone.

    I put a lot of work into the form. 

    http://www.jotform.com//?formID=40096850401953

    http://form.jotformpro.com/form/40096850401953

    I did move from a normal jotform account to a jotform pro account...could that be an issue? 

     

  • Profile Image
    jonathan
    Answered on March 26, 2014 at 08:29 AM

    Hi,

    Currently this is the form http://www.jotform.com/40096850401953

    Are you saying that there are missing updates or fields on this form?

    Can you tell us what were the changes that do not show up on this form?

    Also, if the form was embedded on a website, can please share to us the URL of the website where we can test the actual form used.

    Thanks.

  • Profile Image
    pubserv
    Answered on March 29, 2014 at 12:10 AM
    That is the form - when I put a new field in it would not update on the
    presentable form.

    Greg Anderson, MPA, CPPB
    Procurement Manager
    p - 407.254.6033
    f - 407.254.6292
    ...
  • Profile Image
    BDAVID
    Answered on March 29, 2014 at 12:01 PM

    Hi, I see the standalone version of your form, have you checked if in the standalone version of it, the new field that you added appears? or is this something that does not show only when the form is embedded on your site?  

    If the field does not appear only on your site, I would recommend you to re-embed your form using the iFrame code. (Also share we us the URL of the webpage where the form is embedded to investigate further)

    If the field does not appear in the standalone version as well, please specify what is the field tha should appear.