How to upload an audio file as the attached document in an autoresponder

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    cpearson7580
    Asked on November 20, 2021 at 11:02 PM

    I have an autoresponder that sends a pdf as attachment, but Jotform system does not allow audio files to be as an attached document in an autoresponder. Please help. Or please send an updated use of the conditional logic to send an audio file as attachment when one of my product for sell is an audio file

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    gerardw
    Answered on November 20, 2021 at 11:28 PM

    Sorry, the "Attach file" feature on the autoresponder allows you to attach only a PDF file. It does not support any other format.

    What you can do is upload your audio file on any cloud storage such as Google Drive and then add the shareable link on the autoresponder email content. Users can click on that link and access the file.

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    cpearson7580
    Answered on November 20, 2021 at 11:50 PM

    Thanks