I cannot login in to my forms

  • Bette Blance
    Asked on November 21, 2021 at 3:49 PM

    I have successfully changed my password and can see my forms on my PC but when I login to my Mac laptop and my mobile phone is said You don't have any forms (see screenshot). Can you please advise.

    Jotform Thread 3529360 Screenshot
  • jonathan
    Replied on November 21, 2021 at 4:31 PM

    We apologize for the inconvenience. I reviewed your account/username betteblance and it show it is active and your forms are available.

    Can you please retry log in using the username at https://www.jotform.com/login

    You're also not login to the account when you created this ticket. You should be able to see your forms available once logged in on your My Forms page.

    Please let us know if issue still persist.