ERROR WHEN CUSTOMER ORDERING VIA CREDIT/DEBIT CARD

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    jbcalom
    Asked on November 21, 2021 at 04:21 PM

    HERE IS THE ERROR MESSAGE:


    “New error - my name is still the issue with Non-ok error”

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    jbcalom
    Answered on November 21, 2021 at 04:23 PM

    HERE IS a screen shot1637529823_619ab8dfa3ab9_IMG_4106.JPG

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    Carrissa_M
    Answered on November 21, 2021 at 05:15 PM

    Hello jbcalom,


    Thank you for reaching us. I understand your issue in using the credit/debit card payment option. I cloned your form to see if I can replicate the issue however, it is working fine on my end. Is the error showing on a specific customer or to all of your user? Can you please try to remove the payment integration and connect it again?

    Please let us know if this did not work. Thanks for your patience while we try to make this work.