What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Limitation of Free membership

    Asked by jabell01 on March 26, 2014 at 11:54 AM

    The form I need to create needs to have the ability to let users upload a file and that file needs to be emailed with the rest of the form back to me.  What happens if I receive more than 100M of files in a month?  Do I stop getting the emails unless I upgrade?

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    JotForm Support

    Answered by TitusN on March 26, 2014 at 02:14 PM


    That is correct

    If you backup then delete the submissions - you may maintain the 100M threshold that suspends your account on exceeding the quota - that is until a storage space upgrade is achieved.

    But that may be a bit too tedious - check out our pricing for paid plans - very reasonably priced - and you can cancel or upgrade anytime.

    Please let us know whether this helps.