What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Paypal form not working

    Asked by dancemotion69 on March 26, 2014 at 12:49 PM


    I just made paypal payment pro from via jetform, but this not working showing a alert box and redirecting to 500 internal server error


    Remote Address:
    Request URL:http://submit.jotformpro.com/submit/40837471375965/
    Request Method:POST
    Status Code:500 Internal Server Error


    could you please help me at this issue

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    JotForm Support Manager

    Answered by Jeanette on March 26, 2014 at 03:02 PM

    Upon checking your form, I see you have Sandbox enabled. To disabled it, please go to Properties


    Then set the Sandbox Mode to "NO"


    Hope this help. Let us know should you need further help.