What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If i meet my submission limit, what would happen?

    Asked by Race on July 22, 2011 at 02:14 PM

    If my website goes past the 100 submissions allowed will you bill us for each submission after 100 or will something else might happen?

    Page URL:
    http://projectrace.com/new_site/?page_id=46

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    Answered by allanftd on July 22, 2011 at 02:39 PM

     

    Hi Race,

    Thank you for your message, Forms that are linked to JotForm accounts that have already exceeded the allowed number of submissions per month will display the following message instead of displaying the form : 

      

    The submission will not be successful and will not be reflected in your JotForm account. Also, you will not lose the submissions and files already sent to you previously. You will only not be receiving new ones. And finally, we will not charge you if you reach the limit unless you upgrade to a Premium or Professional account.

    I hope you find this information helpful. Let us know if you need further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT