Collecting card info

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    court.cotton
    Asked on November 22, 2021 at 09:07 AM

    Hi,


    Not sure if anyone can assist with this process but I was wondering if there is a way to collect card information and not bill the customer right away with a merchant such as Authorize.Net the way there is for products?


    I ask because I have a financial services firm that only charges upon sign up. However, I want to give the option for self sign-up on Black Friday since I won't actually be working that day.

    Is this possible or should I just remove the card info section and manually collect it?

  • Profile Image
    Tommaso_F
    Answered on November 22, 2021 at 09:11 AM

    Please note that collecting credit card information is not allowed in Jotform.

    Due to our PCI certification, we are required to deny the collection of credit card details on regular forms.

    However, we have other PCI-compliant ways to do this. All you need to do is choose any of the payment processors available on our platform in order to integrate into your forms. You still won't be able to collect credit card details directly though.

    If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of a feature called "Payment Authorization". To learn more, kindly follow this guide on How to Enable Payment Authorization.