Approved forms showing as in progress under approval status

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    oyinloyer
    Asked on November 22, 2021 at 09:10 AM

    Why is my form showing "in progress" under approval status when over 70% has been approved already when I checked them one by one.?

    Pls what should I do so that those already approved will not be showing in progress again.


    Richard

  • Profile Image
    Lorenz_A
    Answered on November 22, 2021 at 09:15 AM

    Hi there,

    Does this happen to all the submissions on your form? Could you please share with us the submissions that are showing the incorrect status so we can check?

    https://www.jotform.com/help/549-where-to-find-the-submission-id/

    We will wait for your response.