What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I resend form submission auto response and notification emails?

    Asked by storagesquad on March 26, 2014 at 02:27 PM

    I need to resend form submission emails that were auto generated upon completion of the form by a customer. How can I do this?

    Emails auto response and
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    JotForm Founder

    Answered by aytekin on March 26, 2014 at 03:13 PM

    Notification emails can be re-send by simply clicking on Edit button on Submissions page and then subtmitting the form. 

    But, auto-responder emails cannot be sent that way. There is no way to re-send them. 

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    Answered by consumerscoverage on July 23, 2015 at 10:42 AM

    Please add that as a feature request to resend auto-responder emails.

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    Answered by emilykay on July 11, 2016 at 05:32 PM

    I echo this request but it would be nice to have a way to have certain edits trigger a resend (in the conditions). Most of my edits are to the email section because they are entered incorrectly and the auto-responder email is never received.

    I also have certain hidden fields that I use for administrative purposes and I don't want to trigger an auto-responder email when I complete them. Is there a way I can save without submitting the form?

    I have not yet found a way to do this but would appreciate any help.

    Thanks again!

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    JotForm Support

    Answered by Kiran on July 11, 2016 at 08:07 PM

    @emilykay,

    I have moved your query to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/880184

    Thank you!