What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    2 Questions, Utilizing the free plan,

    Asked by devanesj on March 26, 2014 at 02:56 PM

    Is the limit of 100 submissions/month for each form or combined for all forms I am using?

    And is a month calculated from the 1st day of the month to the last day of the month?

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    JotForm Support

    Answered by liyam on March 26, 2014 at 03:50 PM

    Hello devanesj,

    That is correct.  The 100 submissions per month is based on your account. So regardless witht the number of your forms, free users can only receive up to a total of 100 regular submissions, or 10 SSL submissions, or 10 payment submission (whichever limit comes first). If in case you are accepting file uploads on your form, free users are only allowed up to 100MB on your account.  This does not renew on a month, so if you reach this limit, you will either need to upgrade or delete your submissions to free up some space.

    And yes, the duration of your submission counts starts from the 1st day of the month until the last day of the said month.  It will restart again once the new month starts.

    Feel free to let us know if you have further questions or concerns.