What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Submission FTP Integration: Do not sent the PDF file

    Asked by cmsmith on March 26, 2014 at 03:19 PM

    We are evaluating Jotforms for upir new website, and are looking to buld custom forms for our sales people to use for customers to upload files to our FTP site. We have everything working well, but I would like to know if it is possible to disable the pdf file which is uploaded along with the file, which contains information about the file? For the type of work we do and the files we recieve, we really only need the customers file, and I would like to make it a bit less confusing for the end users so they do not have to sort through a bunch of files they do not need.

    FTP site pdf file and
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    JotForm Founder

    Answered by aytekin on March 26, 2014 at 03:56 PM

    Unfortunately, it is not possible to disable the PDF upload. I will open a feature request ticket for you. We might implement it in the future.