Frustrated

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    CaliforniaVegan
    Asked on November 22, 2021 at 03:10 PM

    I must say I really don’t like that I can’t control my subscription without contacting you.

  • Profile Image
    Amos_W
    Answered on November 22, 2021 at 03:46 PM

    Hey there,

    In order to change your subscription there is no need to contact us,

    You can upgrade or downgrade as you wish by yourself

    Please have a look at the following article that explains how to do so,

    https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free/


    Please let us know if you need any further assistance,

    Thank you

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    CaliforniaVegan
    Answered on November 24, 2021 at 03:11 PM
    Ok, thanks. I think I did it. Not very intuitive, though, having to click
    ...