Jotform Glitch?!?!?

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    novelnailsbybrie
    Asked on November 22, 2021 at 07:44 PM

    Hello,

    I was editing and updating inventory on my Jotform this after and then all of a sudden 3/4 of my inventory is just GONE. I have no ideas what is going on.


    I really hope this is a glitch and it will update back to what I had before because that took me hours to create!

  • Profile Image
    Sam_G
    Answered on November 23, 2021 at 04:08 AM

    Hello Novelnailsbybrie,

    Inside of this guide, you can find how to use revision history:

    How to View Form Revision History

    Also, I have cleared your form cache from the server.


  • Profile Image
    Durand_C
    Answered on November 23, 2021 at 12:58 PM

    Hi @ novelnailsbybrie,

    Thank you for your patience.

    I am working on your case. I will contact you as soon as I have an update.

    Please contact us for any further question.

    Best regards,

    Durand

  • Profile Image
    Durand_C
    Answered on November 23, 2021 at 10:49 PM

    Hi @ novelnailsbybrie,

    I have checked with my escalation Team. Unfortunately if there is no history, we will not be able to restore the information.

    We apologize for the inconvenience.

    Please contact us for any further question.

    Best regards,

    Durand