JotForm Glitch?!?!?

  • novelnailsbybrie
    Asked on November 22, 2021 at 7:44 PM

    Hello,

    I was editing and updating inventory on my JotForm this after and then all of a sudden 3/4 of my inventory is just GONE. I have no ideas what is going on.


    I really hope this is a glitch and it will update back to what I had before because that took me hours to create!

    Page URL: https://form.jotform.com/212085815939161
  • Sam_G
    Replied on November 23, 2021 at 4:08 AM

    Hello Novelnailsbybrie,

    Inside of this guide, you can find how to use revision history:

    How to View Form Revision History

    Also, I have cleared your form cache from the server.


  • novelnailsbybrie
    Replied on November 23, 2021 at 10:29 AM

    Hello Sam, there is NO revision history for 11/22/21. The last history says 11/7

  • Durand_C
    Replied on November 23, 2021 at 12:58 PM

    Hi @ novelnailsbybrie,

    Thank you for your patience.

    I am working on your case. I will contact you as soon as I have an update.

    Please contact us for any further question.

    Best regards,

    Durand

  • Durand_C
    Replied on November 23, 2021 at 10:49 PM

    Hi @ novelnailsbybrie,

    I have checked with my escalation Team. Unfortunately if there is no history, we will not be able to restore the information.

    We apologize for the inconvenience.

    Please contact us for any further question.

    Best regards,

    Durand