What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Client is unable to submit form?

    Asked by JamieBraggPhoto on March 26, 2014 at 05:29 PM

    A client of mine is saying they can not submit the form, that it will not go through. Does any one know what could be happening to keep it from going through?

    cannot submit
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    JotForm Support

    Answered by TitusN on March 26, 2014 at 06:29 PM

    Pardon the test submission you just recieved - it was a test to verify the form functionality.

    Seems to be working fine -

    Where is your form placed on your website? Please share the URL so that we can rule out the usual factors that cause a form not to be submitted.

    Thanks