Submissions are duplicating in one of my forms

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    gruposte
    Asked on March 26, 2014 at 06:28 PM

    Hi,

    I detected in my contact form some submissions was duplicated 1, 2, 3 or more times, please check my account :(

    Sorry my little english.

     

    This form: http://www.jotform.co/form/30445783746866

  • Profile Image
    EltonCris
    Answered on March 26, 2014 at 07:31 PM

    Hi,

    The only way it could happen is by resubmitting the form multiple times. This usually occurs when the user is experiencing lag and when they keep on refreshing the submissions processing page, this would result to duplicate submissions.

    To prevent this, you may want to enable Unique Field Question on your form so the user cannot submit multiple entry on a certain field e.g. Email. Guide: http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    Hope this helps.

    Regards!