What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Client Access to Forms

    Asked by Andrew Thornhill  on March 26, 2014 at 10:07 PM

    Hi,

    We are safety consultants based in Australia. I have used jot form to create a web-form for a client that they want to use. I understand how a completed form can be uploaded to a internet/intranet site and submissions directed to an email address. 

    My questions are:

    1. Does the Client also need to sign-up to Jot Form or can we manage it through our account?

    2. If they do need to also sign up, how do I make the form accessible through their account (i.e. without having to re-create it in their account)?

    Thanks in advance.

    Andrew

    access to forms Submissions email create accessible
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    Answered by Cesar on March 26, 2014 at 11:31 PM

    1. Does the Client also need to sign-up to Jot Form or can we manage it through our account?

    Only the account that contains the form can truly manage the forms in the account. You can allow sub user accounts to have access to view submissions of your forms or actually edit forms on your account. 

    More information on this here: How-to-Share-Forms-with-a-Sub-Account-User

    Users that will be filling out the forms do not need to register with Jotform.

    2. If they do need to also sign up, how do I make the form accessible through their account (i.e. without having to re-create it in their account)?

    More information on this here: How-to-Share-Forms-with-a-Sub-Account-User

     

    Do let us know if you need further assistance. Thank you.