What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel Subscription

    Asked by chinookhealth on July 22, 2011 at 07:53 PM

    how do i cancel my subscription.  It takes me to a another site, asks for user and passwrd completly different than what is on here.  I just want to cancel my subscription.

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    Answered by allanftd on July 22, 2011 at 10:06 PM

    Hi chinookhealth,

    As requested, we have cancelled your Premium subscription. You will be downgraded to a Free account effective 2011-08-07.

    Please let us know if we can be of further assistance.

    JOTFORM SUPPORT