I cannot get a payment method added to my form.

  • MHESPTA
    Asked on November 23, 2021 at 12:44 PM
  • Michal_S Jotform Support
    Replied on November 23, 2021 at 1:34 PM

    Hello!

    Are you referring to this form?

    https://www.jotform.com/213265458402150

    If so, that is because you have a Purchase Order Product List added to your form - it counts as a payment integration, and you can only have one payment integration added to your form at a time.

    To add an actual payment integration that will allow you to process payments directly in your form, please try the following:

    • Open up your Form Elements

    • Navigate to the Payments tab

    • Find Purchase Order, click the three dots and choose Switch to another gateway

      1637692445 619d341d8816e 1 Screenshot 10

    • Select your chosen Payment Integration

    This will allow you to switch your Purchase Order to a Payment Integration that will allow you to process payments right in the form.

    Let us know how that goes,

    Thank you!