I cannot get a payment method added to my form.

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    MHESPTA
    Asked on November 23, 2021 at 12:44 PM
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    Michal_S
    Answered on November 23, 2021 at 01:34 PM

    Hello!

    Are you referring to this form?

    https://www.jotform.com/213265458402150

    If so, that is because you have a Purchase Order Product List added to your form - it counts as a payment integration, and you can only have one payment integration added to your form at a time.

    To add an actual payment integration that will allow you to process payments directly in your form, please try the following:

    • Open up your Form Elements

    • Navigate to the Payments tab

    • Find Purchase Order, click the three dots and choose Switch to another gateway

      1637692445_619d341d8816e_1.png

    • Select your chosen Payment Integration

    This will allow you to switch your Purchase Order to a Payment Integration that will allow you to process payments right in the form.

    Let us know how that goes,

    Thank you!