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MHESPTAAsked on November 23, 2021 at 12:44 PM
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Michal_S Jotform SupportReplied on November 23, 2021 at 1:34 PM
Hello!
Are you referring to this form?
https://www.jotform.com/213265458402150
If so, that is because you have a Purchase Order Product List added to your form - it counts as a payment integration, and you can only have one payment integration added to your form at a time.
To add an actual payment integration that will allow you to process payments directly in your form, please try the following:
- Open up your Form Elements
- Navigate to the Payments tab
- Find Purchase Order, click the three dots and choose Switch to another gateway
- Select your chosen Payment Integration
This will allow you to switch your Purchase Order to a Payment Integration that will allow you to process payments right in the form.
Let us know how that goes,
Thank you!
- Open up your Form Elements